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FAQ

  • Can I insert pictures in my FAQ?
    Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library
  • How do I edit or remove the "FAQ title"?"
    The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.
  • Can I insert a video in my FAQ?
    Yes! Users can add video from YouTube or Vimeo with ease: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a video to When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL That's it! A thumbnail of your video will appear in answer text box
  • How do I add a new question?
    To add a new question go to app settings and press "Manage Questions" button.
  • How should I care for my eco-friendly products?
    Each product comes with specific care instructions. Generally, we recommend using mild detergents and avoiding harsh chemicals to maintain the quality and longevity of your eco-friendly products. For specific products like cloth diapers, follow the detailed care instructions provided to ensure their durability.
  • What shipping options do you offer?
    We offer various shipping options including standard, expedited, and overnight shipping. You can choose your preferred option at checkout. For more details on shipping times and costs, please visit our Shipping & Returns Policy page.
  • What payment methods are available?
    We accept various payment methods including credit cards, PayPal, Apple Pay, Google Pay, and Afterpay. You can choose your preferred payment option at checkout.
  • What is your return policy?
    We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please contact our customer service at ecorganicboutique@gmail.com for return instructions. For more details, please visit our Store Policy page.
  • How do I use cloth diapers?
    Using cloth diapers is simple. Place the diaper on your baby, secure it with the provided fasteners, and change it as needed. We also offer tutorials and resources to help you get started. For more information, check out our 'It's Prep Time' program designed to assist mothers in transitioning to cloth diapers.
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